Open Position:

Clinical Case Manager/Coordinator (Juvenile Justice)

(Full time, Hybrid: In-person, On-site, Remote)

About Us

We are an organization that serves adolescents, adults, and their families who struggle with mental health challenges including but not limited to trauma, anxiety, depression, ADHD, and substance use disorder (SUD). We offer telehealth, in-person, and hybrid services. We also provide niche-specific services for probation-involved youth. We are team-oriented and value a positive, supportive, and creative workplace environment to complement the meaningful and challenging work we do. If you are an innovative mental health professional looking to both serve a diverse population and contribute to the growth of a mental health practice, Family Spring is the place for you!

About You

We are seeking applications from motivated clinical case managers/coordinators who will act as a hub/coordinator of treatment for our adolescents and young adults under the supervision of the Alameda County Probation Department (ACPD). The candidate will provide traditional case management, direct therapy, and coordinate the management of all of our group and individual programming between ACPD and all necessary Family Spring personnel. The ideal candidate will bring their unique history, skills, and approach to the work and be committed to ongoing learning and improvement. We welcome applicants with personal histories of struggle (Justice-Involvement, SUD, and/or mental health histories) that have influenced their transformation and work as a professional.

Alongside having relevant expertise and a curiosity to grow as a clinician, the preferred candidate will be technology friendly and welcome opportunities for growth within the company.

Duties and Responsibilities

Weekly duties include:

  • Case management of a caseload of 12-15 adolescents and/or young adults under the supervision of the Alameda County Probation Department (e.g., coordination of youth, a liaison to their probation officers, caregivers, and their treatment therapist) 
  • Coordination of all care between ACPD and Family Spring (e.g., attending MDT / care meetings, communicating with new clients about getting setup in our EHR, meeting with / communicating with client probation officers, etc.)
  • Support therapy (individual therapy/mentoring/case management and facilitation of mindfulness-based substance use groups / anger management groups) on site at the Alameda County Juvenile Justice Center, in the community, in office, and/or via telehealth services.
  • Track progress of group-based programs, and all the youth participating in them.
  • Maintain all clinical documentation using our HIPAA compliant electronic health record (EHR; see below).
  • Maintain all programmatic documentation (i.e., program certificates, participation data, etc.)
  • Attend and participate in individual and group case consultation with the clinical director/supervisor.
  • Attend and participate in monthly, 1-hour in-house training.
  • Send questionnaires to clients and review them to promote patients’ healing.
  • Maintain coordination of all juvenile justice programming, and serve as an aid to clinicians as the primary therapy treatment provider to young people

Other duties:

  • Attend work reliably and arrive on time consistently.
  • Respond to patients’ (and/or their caregivers, probation officers, etc.) requests for service or calls within 24 hours whether such requests are made in person, by phone, voicemail, etc. or through the Family Spring website.
  • Respond to such requests by meeting with, evaluating, and providing services to such patients.
  • Communicate with a patient’s treatment team (i.e., therapist, probation officer, school counselors, pediatrician, primary care physician, psychiatrist, school, probation officer etc.) as necessary.
  • Use online EHR to complete written records for each patient including, but not limited to intake notes, progress notes, treatment plans, termination notes, and other forms or documents which may be needed or required from time-to-time by Family Spring or third parties in conjunction with the treatment of the patient in a timely fashion (by Friday of each week).
  • Keep patient files accurate and up to date.
  • Conduct and organize therapy services in a professional manner so as to maintain and increase the goodwill and reputation of Family Spring.
  • Be respectful and collaborative with co-workers.
  • Tend to other important duties which may be assigned by Family Spring.

Minimum Qualifications

As an individual, the following must describe you:

  • Detail-oriented
  • Proactive, initiative-taker
  • Solution-focused
  • Administratively-oriented
  • Outside of the box thinking
  • Growth mindset

Relevant Experience:

  • Have active and unrestricted pre-licensed registration (AMFT, ACSW, APCC, pre-licensed PhD/PsyD), and in good standing,  with your appropriate California governing body (BBS or BOP), or be very close to obtaining such certification. 
  • Must be able to pass a background check / livescan and be approved by the probation department.
  • Have a master’s or doctoral degree in counseling, clinical psychology, social work, or a related field from a regionally accredited school.
  • Have documented expertise and training doing clinical work with teens and/or adults with mild to moderate mental health conditions.
  • Have a minimum of 1 year of direct services with these populations. (This can include practicum and internship experience).
  • Be available for a 40-hour work week, with 2-3 evenings per week.
  • Be available for weekly individual and group supervision.
  • Maintain consistent self-care practices.
  • Be willing to work collaboratively with colleagues and contribute to a positive workplace culture.

Preferred Qualifications

  • Have an active and unrestricted license (LMFT, LCSW, LPCC, or Licensed Psychologist), and in good standing with your appropriate California governing body (BBS or BOP). 
  • Have specialized training and/or certification in treatments with our patient population (e.g., ACT, EMDR, SUD training, trauma-specific training, mindfulness training, etc.)
  • Have specialized training and/or certification in treatments adjacent to our patient population (e.g., couples therapy).
  • Have experience conducting therapy in a language other than English (e.g., Spanish, Mandarin, etc.).
  • Have documented expertise and training doing clinical work with teens/young adults with mild to severe trauma/mental health conditions and their families.
  • Have documented expertise in working with juvenile justice-involved populations
  • Have an affinity for technology.


  • The schedule is generally Monday through Friday, but the clinician has some flexibility and input in determining their work hours.
  • Applicants must commit to at least two evenings of work per week (ending at approximately 8pm).

Compensation / Benefits

  • Compensation: $68,450 – 91,850 per year, depending on experience
  • Dental, vision, and health insurance (100% paid for employee)
  • 401k + employer contribution (immediate contribute, no vesting period)
  • Monthly training 
  • Weekly supervision
  • 11 federal holidays per year
  • Two weeks paid vacation
  • $50 technology stipend

To Apply

  • Upload your CV in the appropriate area below (PDF uploads only, please).
  • Upload a 4-paragraph cover letter in the appropriate area of the link above (PDF uploads only, please). In your cover letter please address the four areas in the following order:

(1) Describe your experience working with adolescents and their families, especially experience with populations impacted by SUD and trauma, the juvenile justice department, etc.  if applicable. Describe clinical case management and clinical coordination experience. Please discuss any particular interests or passion you have for this work (one paragraphs maximum).

(2) List any specific training in therapy modalities or case management that apply to juvenile justice youth and young adults, trauma, and SUD (one paragraph maximum).

(3) Describe the characteristics of your preferred work environment/culture. Please be specific (one paragraph maximum).

(4) Add anything else you think might be important for us to know about you, personally or professionally, regarding your application for this job (one paragraph maximum).

Please note: We serve teens and families from diverse backgrounds and life experiences. We endeavor to have a provider team that reflects our patient population, so we encourage people with lived experience, people of color, and LGBTQ+ professionals to apply.

  • Accepted file types: pdf, Max. file size: 50 MB.
  • Accepted file types: pdf, Max. file size: 50 MB.

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